Acceptable Use Policy

This Acceptable Use Policy outlines the rules and guidelines for using AImpress services responsibly and lawfully.

Last Updated: December 9, 2025Effective: December 9, 2025

1. Introduction

This Acceptable Use Policy ("AUP") is part of our Terms of Service and governs your use of AImpress services. By using our platform, you agree to comply with this policy.

Our goal is to provide a safe, professional, and effective platform for social media management. This policy ensures that all users can benefit from our services without interference from harmful or inappropriate activities.

We reserve the right to update this policy at any time. Continued use of our services constitutes acceptance of any changes.

2. Permitted Use

You may use AImpress services to:

  • Create, schedule, and publish content to your own social media accounts
  • Manage social media accounts for which you have proper authorization
  • Generate AI-assisted content for legitimate business or personal branding purposes
  • Analyze performance metrics for accounts you control
  • Collaborate with team members on shared accounts (with appropriate permissions)
  • Export your data for backup or migration purposes

All use must comply with applicable laws, our Terms of Service, and the terms of service of connected social media platforms.

3. Prohibited Content

You must not create, upload, store, or publish content that:

3.1 Illegal Content

  • Violates any applicable law or regulation
  • Promotes or facilitates illegal activities
  • Infringes intellectual property rights (copyright, trademark, patent)
  • Contains child sexual abuse material (CSAM) or exploits minors
  • Facilitates drug trafficking or illegal weapons sales

3.2 Harmful Content

  • Promotes violence, terrorism, or extremism
  • Contains threats, harassment, or bullying
  • Incites hatred against protected groups based on race, ethnicity, religion, gender, sexual orientation, disability, or other characteristics
  • Glorifies self-harm or suicide
  • Contains graphic violence or gore

3.3 Deceptive Content

  • Spreads misinformation or disinformation
  • Impersonates individuals, organizations, or government entities
  • Contains false or misleading claims about products or services
  • Manipulates or deceives users through fake endorsements
  • Uses deepfakes or synthetic media to deceive

3.4 Inappropriate Content

  • Contains pornography or sexually explicit material (unless the platform permits and you comply with their policies)
  • Violates the privacy of others without consent
  • Contains personal data of others without authorization
  • Includes defamatory statements about individuals or organizations

3.5 Spam and Low-Quality Content

  • Mass-produced, low-quality, or duplicate content
  • Clickbait or misleading headlines
  • Content designed solely to game algorithms
  • Excessive promotional content without value to readers

4. Prohibited Activities

You must not engage in activities that:

4.1 Security Violations

  • Attempt to access accounts or systems without authorization
  • Probe, scan, or test the vulnerability of our systems
  • Circumvent or disable security features
  • Introduce malware, viruses, or other malicious code
  • Interfere with or disrupt our services or infrastructure
  • Attempt to reverse engineer, decompile, or disassemble our software

4.2 Abuse of Services

  • Use the platform for spam, phishing, or fraud
  • Create multiple accounts to circumvent limitations or bans
  • Share account credentials with unauthorized parties
  • Use automated tools to access our services without permission
  • Resell or redistribute our services without authorization
  • Exploit bugs or vulnerabilities for unfair advantage

4.3 Manipulation

  • Purchase or sell fake followers, likes, or engagement
  • Use bots or fake accounts to inflate metrics
  • Coordinate inauthentic behavior or astroturfing campaigns
  • Manipulate trending topics or hashtags
  • Engage in "follow-unfollow" tactics at scale

4.4 Platform Terms Violations

  • Violate the terms of service of LinkedIn, X/Twitter, or other connected platforms
  • Use our services to circumvent platform limitations or bans
  • Post content that would result in account suspension on social platforms

5. Social Media Platform Compliance

When using AImpress to manage social media accounts, you must comply with the terms of service of each platform:

5.1 LinkedIn

5.2 X (Twitter)

Platform terms may change. It is your responsibility to stay informed about and comply with current platform policies.

6. AI-Generated Content

Our AI tools are designed to assist with content creation. When using AI features:

6.1 Your Responsibilities

  • Review all AI-generated content before publishing
  • Ensure accuracy of facts, claims, and information
  • Verify that content complies with this policy and platform terms
  • Take responsibility for all published content, regardless of how it was created

6.2 AI Limitations

  • AI may occasionally generate inaccurate or inappropriate content
  • AI suggestions are not professional advice (legal, financial, medical, etc.)
  • AI cannot verify current events or real-time information

6.3 Disclosure Requirements

Some platforms or jurisdictions may require disclosure of AI-generated content. You are responsible for understanding and complying with any such requirements.

7. Enforcement

We take violations of this policy seriously. Our enforcement measures may include:

7.1 Investigation

We may investigate suspected violations by:

  • Reviewing reported content
  • Monitoring platform usage patterns
  • Analyzing automated detection alerts
  • Responding to third-party complaints

7.2 Actions We May Take

Depending on the severity of the violation, we may:

  • Warning: Issue a formal warning for minor violations
  • Content Removal: Remove violating content from our platform
  • Feature Restriction: Limit access to certain features
  • Temporary Suspension: Suspend account access for a period
  • Permanent Termination: Permanently ban the account
  • Legal Action: Pursue legal remedies for serious violations
  • Reporting: Report illegal activities to law enforcement

7.3 Appeals

If you believe we took action in error, you may appeal by contacting hello@aimpress.co. Include your account details and a clear explanation of why you believe the action was incorrect.

We will review appeals within 14 business days. Our decision on appeals is final.

8. Reporting Violations

If you encounter content or behavior that violates this policy, please report it:

When reporting, please provide:

  • Description of the violation
  • Any relevant URLs, usernames, or content identifiers
  • Screenshots if applicable
  • Your contact information (optional but helpful)

We investigate all reports and take appropriate action. You will not be penalized for good-faith reports.

9. Contact Us

If you have questions about this Acceptable Use Policy, please contact us:

AImpress Pte. Ltd.
Email: hello@aimpress.co
Address: 1 Raffles Place, #20-61 One Raffles Place, Singapore 048616

For abuse reports: hello@aimpress.co

For appeals: hello@aimpress.co

Company information

AImpress Pte. Ltd.
UEN: Pending registration
Singapore

Registered office
1 Raffles Place, #20-61 One Raffles Place
Singapore 048616

Data Protection Officer
hello@aimpress.co — for PDPA-related inquiries