Terms of Service

1. Acceptance of Terms

Welcome to AImpress. These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "you", or "your") and AImpress Pte. Ltd. ("AImpress", "we", "us", or "our"), a company incorporated in Singapore (UEN: Pending registration).

By accessing or using our social media management platform, website, mobile applications, or any related services (collectively, the "Services"), you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

If you are using the Services on behalf of an organization, you represent and warrant that you have authority to bind that organization to these Terms, and "you" refers to both you individually and that organization.

If you do not agree to these Terms, you must not access or use the Services.

2. Description of Services

AImpress provides an social media management platform that enables users to:

• Create and generate social media content using artificial intelligence
• Schedule and publish posts to connected social media accounts
• Analyze performance metrics and engagement data
• Manage multiple social media accounts from a unified dashboard
• Access AI-driven recommendations and insights

2.1 Service Availability

We strive to maintain high availability of our Services but do not guarantee uninterrupted access. We may modify, suspend, or discontinue any part of the Services at any time, with or without notice.

2.2 Beta Features

We may offer beta or experimental features that are not yet generally available. Such features are provided "as is" and may be modified or discontinued without notice.

3. Account Registration

3.1 Eligibility

To use our Services, you must:

• Be at least 18 years of age
• Have the legal capacity to enter into binding agreements
• Not be prohibited from using the Services under applicable laws
• Provide accurate and complete registration information

3.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access or security breach
• Ensuring your contact information remains accurate and up-to-date

We recommend enabling two-factor authentication (2FA) for enhanced security.

3.3 Account Types

We offer different account types (individual, team, enterprise) with varying features and limitations. The specific terms of your subscription will be set forth in your order or plan selection.

4. Subscription and Billing

4.1 Subscription Plans

Access to certain features requires a paid subscription. We offer:

• Free Plan: Core features to get started, no card required
• Creator Plan: For individuals posting on a regular cadence
• Pro Plan: Advanced features for professionals and power users

Current pricing and plan details are available at aimpress.co/#pricing.

4.2 Free Trial

We offer a 14-day free trial for new users. No credit card is required to start the trial. At the end of the trial period, you must subscribe to continue using paid features.

4.3 Billing

Subscriptions are billed in advance on a monthly or annual basis, as selected by you. All fees are:

• Quoted in Singapore Dollars (SGD) or US Dollars (USD)
• Non-refundable except as stated in our Refund Policy
• Subject to applicable taxes (GST for Singapore customers)

4.4 Automatic Renewal

Subscriptions automatically renew at the end of each billing period unless cancelled. You may cancel auto-renewal through your account settings at any time before the renewal date.

4.5 Price Changes

We may change our prices with 30 days' notice. Price changes will apply to the next billing cycle after the notice period.

4.6 Payment Methods

We accept major credit cards and other payment methods as indicated at checkout. You authorize us to charge your selected payment method for all fees.

5. Acceptable Use

You agree to use the Services only for lawful purposes and in accordance with these Terms. For detailed guidelines, please refer to our Acceptable Use Policy.

5.1 Prohibited Activities

You must not:

• Violate any applicable laws, regulations, or third-party rights
• Post or distribute illegal, harmful, threatening, abusive, defamatory, or otherwise objectionable content
• Impersonate any person or entity
• Engage in spam, phishing, or fraudulent activities
• Attempt to gain unauthorized access to our systems or other users' accounts
• Interfere with or disrupt the Services or servers
• Use automated tools to access the Services without our permission
• Reverse engineer, decompile, or disassemble any part of the Services
• Resell or redistribute the Services without authorization
• Violate the terms of service of connected social media platforms

5.2 Content Guidelines

Content created or published through our Services must comply with our content guidelines and the terms of service of the social media platforms you use.

5.3 Enforcement

We reserve the right to investigate violations and take appropriate action, including removing content, suspending or terminating accounts, and reporting illegal activities to authorities.

6. Intellectual Property

6.1 Our Intellectual Property

The Services, including all software, designs, text, graphics, logos, and other content provided by AImpress, are owned by us or our licensors and are protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our prior written consent.

6.2 Limited License

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your internal business or personal purposes.

6.3 Feedback

If you provide feedback, suggestions, or ideas about our Services, you grant us a perpetual, worldwide, royalty-free license to use such feedback without obligation to you.

6.4 Trademarks

"AImpress" and our logo are trademarks of AImpress Pte. Ltd. You may not use our trademarks without our prior written permission.

7. User Content

7.1 Ownership

You retain ownership of all content you create, upload, or publish through the Services ("User Content"). AImpress does not claim ownership of your User Content.

7.2 License to AImpress

By using the Services, you grant AImpress a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display your User Content solely for the purpose of providing and improving the Services.

7.3 AI-Generated Content

Content generated by our AI tools based on your inputs is considered your User Content. You are responsible for reviewing and approving all AI-generated content before publishing.

7.4 Content Responsibility

You are solely responsible for your User Content and any consequences of posting or publishing it. We do not endorse any User Content and disclaim liability for it.

7.5 Content Removal

We reserve the right to remove any User Content that violates these Terms or that we deem inappropriate, without prior notice.

8. Third-Party Services

8.1 Social Media Platforms

Our Services integrate with third-party social media platforms (LinkedIn, X/Twitter, etc.). Your use of these platforms is governed by their respective terms of service. We are not responsible for their actions, content, or practices.

8.2 OAuth Authorization

When you connect social media accounts, you authorize us to access and use certain features on your behalf. You may revoke this authorization at any time through your account settings or the respective platform.

8.3 Third-Party Links

The Services may contain links to third-party websites. We do not control or endorse these sites and are not responsible for their content or practices.

9. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY.

To the maximum extent permitted by law, we disclaim all warranties, including:

• Merchantability and fitness for a particular purpose
• Accuracy, completeness, or reliability of content
• Non-infringement of third-party rights
• Uninterrupted, error-free, or secure operation
• Results or outcomes from using the Services

AI-generated content is provided for assistance only. You are responsible for reviewing all content before use.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

• AImpress shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, business opportunities, or goodwill.
• Our total liability for any claims arising from or related to the Services shall not exceed the greater of: (a) the amount you paid to AImpress in the 12 months preceding the claim, or (b) SGD 100.
• These limitations apply regardless of the theory of liability (contract, tort, negligence, or otherwise).

Some jurisdictions do not allow certain limitations of liability. In such cases, our liability will be limited to the maximum extent permitted by law.

11. Indemnification

You agree to indemnify, defend, and hold harmless AImpress, its officers, directors, employees, agents, and affiliates from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from:

• Your use of the Services
• Your User Content
• Your violation of these Terms
• Your violation of any third-party rights
• Your violation of applicable laws

12. Termination

12.1 Termination by You

You may terminate your account at any time through your account settings or by contacting us. Upon termination:

• Your access to the Services will be disabled
• No refunds will be provided for unused subscription time (except as stated in our Refund Policy)
• Your data will be retained for 30 days, after which it will be deleted

12.2 Termination by AImpress

We may suspend or terminate your account at any time, with or without cause, with or without notice, including if we believe you have violated these Terms. Upon termination for cause, no refund will be provided.

12.3 Effect of Termination

Upon termination, your right to use the Services immediately ceases. Provisions that by their nature should survive termination shall survive, including intellectual property, disclaimers, limitation of liability, and indemnification.

12.4 Data Export

You may request an export of your data before termination. We will provide your data in a standard format within a reasonable timeframe.

13. Governing Law and Dispute Resolution

13.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Singapore, without regard to its conflict of law principles.

13.2 Jurisdiction

Any dispute arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the courts of Singapore.

13.3 Informal Resolution

Before initiating any legal proceedings, you agree to first contact us at hello@aimpress.co to attempt to resolve the dispute informally. We will attempt to resolve the issue within 30 days.

13.4 Arbitration Option

For business customers, disputes may be resolved through arbitration administered by the Singapore International Arbitration Centre (SIAC) in accordance with its rules, if mutually agreed.

14. Changes to Terms

We reserve the right to modify these Terms at any time. When we make material changes:

• We will update the "Last Updated" date
• We will notify you via email or prominent notice on the Services
• We will provide at least 30 days' notice for material changes

Your continued use of the Services after the effective date constitutes acceptance of the updated Terms. If you do not agree to the changes, you must stop using the Services.

15. Contact Information

If you have any questions about these Terms, please contact us:

AImpress Pte. Ltd.
1 Raffles Place, #20-61 One Raffles Place
Singapore 048616

General Inquiries: hello@aimpress.co
Legal Inquiries: hello@aimpress.co
Data Protection: hello@aimpress.co

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy and other incorporated policies, constitute the entire agreement between you and AImpress regarding the Services.

Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision.

Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations without restriction.